Welcome to the Help Section

This site provides guidance on how to set up and interact with your hosted environment. Please take a moment to review the topics covered.

Important Note: If this is your first time logging into the RDP environment, you will be prompted to create a new password. Click here for instructions.

Setting Up Access and Signing Into Your Hosted Environment

If this is your first time accessing the hosted environment, please click on the appropriate link to view instructions on how to properly set up access and sign in.

Windows OS
Mac OS
iOS Device
Android Device

Environment Basics

The topics covered below will familiarize you with the basics of the hosted environment. Click on each link to review the information.

Remote Desktop
How to properly log off
Directories

Wizmo AdminSet

The Wizmo AdminSet tool is designed to meet the administrative needs of a company's organization. This tool is available only to admin users within a company, which allows the AdminSet user to perform the following functions:

Overview
Change a user's password
Remote assist another user
Log off another user's session
Send a message to another user